“Overall the stay was good. Location is great!!We did have 2 issues: 1 - the room would not cool off. The night we arrived the room was very warm, this is common at hotels. When we got there I moved the thermostat from 72 to 65. We go to dinner and then called it a night and it was still warm.The next morning, it was still just as warm. Then I set the thermostat to 60 and we leave for the morning and afternoon. When we return it’s still just as warm. At this point, it should be freezing in the room…considering outside on this day (3/12/22) was in the 20s. At one point it seemed to have cooled some but apparently that was just from where we had been out and been walking. Once again we have a super warm night.The next morning, after 2 nights now, I say something to the front desk. The lady says that she’ll send someone up to look at it. Once again we leave for the day and we’re gone for about 12 hours. When we return that night, it’s still hot and the thermostat is still set on 60. We go through another warm night and we are checking out the next day.I mention it again that final morning and let her know (same lady) that the room is still extremely hot and that I wasn’t sure it had been worked on. She apologized and that was it.2 - on our final day/check out day. We had a late flight. We paid a little extra in order to be able to check out later in the afternoon. During our time hanging out in the room, room service came to our door twice to see when we were leaving. This wasn’t bad, just an inconvenience.”

“Overall I wouldn't say that staying here was an unpleasant experience (3 nights), but it wasn't a good experience, either.The location of the hotel is phenomenal, but with so many other hotels along Michigan St I'd look elsewhere.The main things were cleaning and smoking in the rooms (not cigarettes).I have no qualms with recreational use of marijuana, especially in areas where it's legal, but hotels shouldn't allow it in their rooms.Every time we walked down the hallways to/from our room the smell from more than 1 room was overpowering and it was also on multiple floors (another couple we were with stayed on a different floor).Frankly I believe this should be akin to smoking cigarettes and result in an additional charge by the hotel.Again, no personal qualms with the morality of recreational use, especially when it's legal, but the overpowering smell is extremely off putting and not conducive to a pleasant experience.The other main issue was the cleanliness.There was obviously a cleaning staff as their was a cart 2-3 rooms down the entire time we were here (though I never personally saw a member of the cleaning staff).But overall the hotel just felt like it wasn't being tended to like it should.There was wine glass on the floor in the hallway the entire time we were there (3 nights) and I know it was the same glass because its location never changed.There were also small bits of debris here and there - again just overall didn't feel like cleanliness was one of their top priorities.TL;DR Recap - Price and location...great.Cleanliness...lacking.Overwhelming marijuana smell...off putting.3/5 stars, would not recommend unless you're just looking for the cheapest option close to the Magnificent Mile.”