Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
216 East Ontario Street, Near Water Tower Place, Chicago, IL 60611, United States
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Camere
184
Pets
No
28
mag
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, Chicago
Price & Availability
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Overall
Excellent
4.4
965 reviews
5
1155
4
708
3
134
2
42
1
21
Customers Review
Location 5
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.8
Amenities 4.2
Condition 4.5
Recomendation 92.3%
“While our stay was fine (hotel is mediocre but clean, front desk staff was nice), we had a horrible post-stay experience. I accidentally left my passport in a drawer in our room, and realized two days later. Positive that I left it there, and taking responsibility for my carelessness, I called the hotel. The person said they did not find it and left it at that, acting as if this was a forgotten pair of socks. I then emailed them, and explained the situation, again taking responsibility for my carelessness but very concerned about my passport getting into the wrong hands. The person who emailed me back also told me that it had not been found and when I followed up to that email about how upset I was about how a forgotten passport could just disappear, they never responded to me. As a (now former) Marriott Bonvoy member who travels internationally for work often, I have stayed in Marriotts in the US, Europe, and Asia, and have never had such a poor, unprofessional experience. I guess my advice to anyone staying here is to be extra diligent about their personal belongings.”
— Danielle Headley
“Pasamos 4 noches en este hotel situado en la Magnificient Mile.Lo tienes todo muy cerca para empezar a recorrer la ciudad de Chicago.El desayuno esta bien aunque le sobra el tema de platos y vasos de papel.El personal del hotel fue muy amable durante toda nuestra estancia.Las habitaciones eran amplias y muy limpias.El baño le falta un plato de ducha por comodidad.Volveria si duda.”
— Nomade
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