Conrad Tulum Riviera Maya
Carretera Cancun Tulum 307, Near Akumal Ecological Center, Tulum, 77774, Mexico
Rating
4.4
Price Level
$$$$
غرف
349
Pets
No
من $ 5,255.85
Destination: Tulum
30
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Cancun, Cancun International Airport (CUN)
United Airlines
6:45 am - Columbus, John Glenn Columbus International Airport (CMH)
7:20 pm - Cancun, Cancun International Airport (CUN)
TIME
13h 35m
TRAVELERS
2 Adults
0 bags
13h 35m
1 Stop
Flight Information
30
Jun
Conrad Tulum Riviera Maya, Tulum
Price & Availability
Select your room
Oversized 2 Queen Room (Tropical View) with Balcony ·
شامل الافطار
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
شامل الافطار
Oversized King Room (Tropical View) with Balcony ·
غرفة فقط
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
غرفة فقط
Oversized 2 Queen Room (Tropical View) with Balcony ·
غرفة فقط
Oversized King Room (Tropical View) with Balcony ·
شامل الافطار
Standard King Room (Accessible) ·
غرفة فقط · King
21% خصم
Non Refundable
Standard 2 Queen Room (Tropical View) ·
غرفة فقط · 2 Queen
21% خصم
Non Refundable
Standard King Room (Tropical View) ·
غرفة فقط · King
21% خصم
Non Refundable
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
شامل الافطار
Oversized King Room (Limited Ocean View) with Balcony ·
غرفة فقط
Oversized King Room (Limited Ocean View) with Balcony ·
شامل الافطار
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
غرفة فقط
Standard 2 Queen Room (Limited Ocean View) ·
غرفة فقط · 2 Queen
21% خصم
Non Refundable
Standard King Room (Limited Ocean View) ·
غرفة فقط · King
21% خصم
Non Refundable
Oversized 2 Queen Room (Ocean View) with Balcony ·
شامل الافطار
Oversized 2 Queen Room (Ocean View) with Balcony ·
غرفة فقط
Oversized King Room (Ocean View) with Balcony ·
شامل الافطار
Oversized King Room (Ocean View) with Balcony ·
غرفة فقط
Standard Double Room ·
غرفة فقط · Double
سعر البك
Cancel free of charge before Sat, 15 Jun 2024
Standard 2 Queen Room (Ocean View) ·
غرفة فقط · 2 Queen
21% خصم
Non Refundable
Standard King Room (Ocean View) ·
غرفة فقط · King
21% خصم
Non Refundable
Standard King Suite (Tropical View) ·
غرفة فقط
Standard King Suite (Tropical View) ·
شامل الافطار
Standard King Suite (Ocean View) with Spa Bath ·
غرفة فقط
Standard King Suite (Ocean View) with Spa Bath ·
شامل الافطار
Governors Elegant King Suite ·
غرفة فقط
Governors Elegant King Suite ·
شامل الافطار
Elegant Presidential King Suite with Kitchenette ·
غرفة فقط
Elegant Presidential King Suite with Kitchenette ·
شامل الافطار
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
64 reviews
5
144
4
6
3
7
2
2
1
3
Customers Review
Cleanliness 4.9
Comfort 4.4
Amenities 4.6
Condition 4.7
“The property is wonderful and the architecture is really great. It's very evident that the staff are trying their best to please guests. However, I must say very honestly that this is not a 5 star experience at this point - it falls short in a number of very important areas which I'm sure they will eventually fix. First, and most importantly, the property is not wheelchair accessible as there are significant stairs near the lobby with no elevator access. Second, many of the staff do not speak English and it's very hard to communicate. Third, there are no printed menus for the restaurants so they are directing to QR codes which often don't work due to signal issues and also not helpful to guests who want to detach from their phones. In addition, I must say that the Hilton Honors experience was not great as we arrived in the evening and they still didn't have a room available for us for over an hour (the property is practically empty and this is not acceptable for a 5 star resort). Rooms are fairly small, nothing very special. Few smaller things to note, the TV channels are not working (they have some signal issue), we had a broken thermostat in the room and moving around the resort at times takes 20-30 mins of waiting for a golf cart. On the positive side, the people are really kind and we had a wonderful dinner experience in their Mediterranean restaurant. The staff in the restaurant were truly impeccable in their service and we are thankful for that.”
— Minati Acharya
“My stay at the Conrad Tulum has been the most pleasurable hotel experience in my life. The service is indeed UNPARALLELED. Please listen to the reviews. The moment you step onto the property, you will be pampered like no other. They make everyone feel like celebrities. The hospitality is on point. 7 stars for the phenomenal service. All the staff members are properly trained, professional and attentive. I dropped my napkin at dinner and went to grab it and two waiters came rushing my way to replace it for me. They will not allow you to refill your glass, reach for a towel, carry your personals, nothing. I love, love, love the staff. The only area I would say is lacking at this new establishment is the food. I am an extremely tough critic when it comes to food and I feel the food is lacking a tiny bit. I will give them the benefit because they are so incredibly new. I wish this hotel the most success! Thank you so much for a mind blowing experience!”
— Luz Rivera
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