Experience Luxury at Iberostar Punta Cana in Playa Bavaro, Dominican Republic

Duda281

abr 24, 2021

3

Em área com vários outros resorts que dividem um campo de golf. Translado do aeroporto ao resort custa 40 dólares para 4 pessoas em uma van. Boa recepção, e lá você é apresentado à um concierge que será responsável em dar dicas, fazer reservas nos restaurantes temáticos e oferecer pacotes. Esse também tentará marcar uma reunião, para oferecer a venda de time share...fuja! No lobby você acha uma loja de souvenirs e conveniência com tabacaria. Nas dependências existem outras lojas, inclusive de bebidas. Os jardins são muito bem cuidados, e perto da entrada tem um com flamingos. Os prédios são de 4 andares e por isso os quartos são bem espalhados, ou seja, vão andar muito. Os quartos são amplos com varanda, banheira, cofre para notebook, frigobar, TV, ventilador de teto e ar condicionado. Grande área de piscinas com ilhas. Não tem bar molhado, nem serviço de piscina. Precisa sair para buscar qualquer coisa nos bares em volta ou no restaurante. Chegue cedo para pegar um bom lugar, pois apesar de ser proibido guardar lugar, todo mundo o faz. Mesma coisa na praia. Na praia tem vôlei e traves de futebol. Salva vidas. Essa praia não é das mais bonitas. Serviços de banana boat, parasail, kayak, wind surf, são contratados à parte. Animadores estão em alguns momentos na piscina, com danças e brincadeiras. Bartenders sorridentes, e mais ainda quando recebem gorjeta, lembrando que é all inclusive. Boate abre até às 3, assim como o restaurante de hambúrgueres ao lado. Para os restaurantes temáticos, faça reservas antecipadas e não chegue atrasado mais de 15 minutos ou será cancelada, sem exceções. Os buffets são enormes e variados, mas a manutenção é fraca, e alguns itens não são de melhor qualidade. As bebidas são servidas à vontade. Existem algumas Premium (top shelf) mas ficam escondidas, tem que pedir que elas aparecem. Copos desgastados de plástico na área da piscina. Observei e recebi reclamações de assédio às mulheres vindas de colaboradores do resort. Se acontecer, leve logo à gerência. Os restaurantes temáticos são razoáveis, assim como os shows à noite, nada especial. A academia sim é muito boa, com salas de dança e funcional. Quadras de tênis com instrutor. Spa. O serviço é de altos e baixos. Excelentes e atenciosos, assim como outrosirritados e incompetentes.

Florence Provencher

abr 24, 2021

5

Buen servicio de bares y restaurantes buenos protocolos del hotel cocina mucha variedad animación resepcion en general es el mejor hotel que he visitado lo recomiendo mucho gracias al servicio de los camareros en especial Emeli que nos dio un servicio muy profesional José gracias 🙏🙏🙏🙏🙏

Lucas Almeida

abr 24, 2021

5

Resort absolutamente incrível ! All inclusive, é só comer o dia todo. O único detalhe negativo é que a grande maioria das "atrações" do resort fecham as 19h, tipo academia, piscina, quadras e etc.

Dulce Possante

abr 24, 2021

5

Local ideal para férias em dezembro. Quartos espaçosos confortáveis e limpos. Todo o staff muito simpático, sempre prontos a ajudar. Zona envolvente muito verde e florida, tudo muito bem cuidado. Lugar calmo e bem frequentado. Piscinas maravilhosas. Bares e restaurantes sempre prontos a servir-nos. A repetir sem dúvida.

Murcio Roberto

abr 23, 2021

5

O atendimento de todos colaboradores excelente, principalmente Hamelet.

Stephanie Chokr

abr 23, 2021

5

O serviço do bar e do restaurante são ótimos, muito atenciosos, alegres, nos atenderam muito bem durante nossa estadia. A emilia

Rodrigo Machado Gonçalves

abr 23, 2021

5

Atendimento excelente...serviço de bar e restaurante muito bons...relacionamento ótimo com.os clientes. Melhores funcionários Hamlet e Emília

Katiucia Katiucia

abr 23, 2021

5

Buen servicio de bares y restaurantes Buenos protocolos del hotel cocina animaçion Emily rene tablita José fina arismendy excelente servicio

Regiane Silva

abr 23, 2021

5

Buen servicio de bares y restaurante buenos protocolos del hotel cocina mucha variedad en Los platos ele mejor hotel muy recomendado graçias al servicio de emely Josefina Arismendy rene 🙏🙏🙏

Ricardo Barreto

abr 23, 2021

5

Buen serviçio de bares y restaurantes Buenos protocolos del hotel cocina animaçion Emily rene arismendy excelente recomiendo este hotel es El mejor

Vanderson Fortuna

abr 23, 2021

5

Buen servicio de bares y restaurantes y los camareros Cocina muchacho variedad Animation resepcion excelente Muy recomendado gracias ao servicio de emely arimendy Josefina y los demas y excelente protocolo del hotel

Desiree Ikert

abr 23, 2021

3

We are currently staying here and have one day left. We normally never write reviews but felt we should share our experience since this is the first vacation we've had any sort of negative feedback for. Our concierge Manuel, the bar staff, and the reception desk have been AMAZING! The buffet staff on the other hand were awful. They seem very unhappy doing their job and were not friendly at all. Food at the buffet and formal dining was nothing to get excited about either. Our room was decent and the beach and pools are great. We typically cruise but with covid that obviously is out of the question so we decided to try this and will not be back. It's unfortunate because we have been tiping like crazy hoping the service would get better and it's not.

Noelia Saldaña

abr 17, 2021

5

El buen servicio de bar y restaurante muy amable los que atienden en especial Emely hosstes buenos protocolos del hotel 🏨

Edmabel Vidal

abr 17, 2021

5

Buen servicio de bares y restaurantes y de los camareros buenos protocolos del hotel cocina mucha variedad en los platos animación excelente mucho entretenimiento resepcion muy buena atención lo recomendable Este hotel gracias al servicio de El supervisor muy arismendi muy amable y emely en el restaurante mexicano

Miguel Quinones

abr 17, 2021

5

Buen servicio de bares y restaurantes buen servicio de los camareros buen protocolo del hotel cocina mucha variedad en los platos muy ricos animación recepción limpieza excelente todo el mejor hotel muy recomendado emely nos atendió excelente 👌

Andrea Shop

feb 06, 2021

5

If anyone out there is looking for good deals for hotel rooms check ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a resort on there and they had the best prices any where! A hotel for relaxing! They have pools, pool bars, a beach and multiple restaurants! Palm tree galore! The staff is very friendly and make you feel important! Theres a club with swings as seats. A lot of wild life just overall things to relax

Pavel Lyutov

ene 20, 2021

5

Amazing !!!! We are from Bulgaria and we really enjoy our one week stay here. Staff are super cool and friendly . Really clean ! The food is from another planet , everyday fresh and something new and really big choice . Recomending this hotel !

Donald Mitchell

nov 16, 2020

4

Stay was a good time. With all the Covid inconveniences understandable but two things. Nightly entertainment was “ on the fly” then they played Spanish music which is ok but more than half the audience isn’t. Second enforcing the proper wearing of the mask in the buffet area was non existent. Hey I don’t want to wear it either but...... after pointing this out nothing was done. Guess it’s the times we now live in

Nick Burton

oct 19, 2020

5

Hotel clean and tidy. Staff happy and helpful. Grounds are immaculate. Beach was nice and clean, but was cramped, so spent most of time around the pool which was also nice and clean. Food plentiful and tasty, and a good selection. Drinks also nice. Entertainment was excellent. Best I've seen at a hotel resort do far. On the whole, a great time was had. Would recommend.

Bia Silva

abr 24, 2020

3

A área em comum do resort é linda, com vários animais soltos do jeito que eu amo, gostei da decoração também. A parte ruim é que os banheiros não são limpos, os funcionários do próprio Resort são bastante inconvenientes, acham que podem falar o querem, viajei com uma amiga e não ouve um só dia em que não ouvimos gracinha de funcionário, pedindo Whatsapp, convidando pra sair, perguntando se estávamos sozinhas em nossa acomodação, um verdadeiro absurdo. A impressão que tivemos foi que esse comportamento é permitido e estimulado pela gerência, uma pena. Já as mulheres são muito trabalhadoras, espertas e sempre dispostas a ajudar.

Antonio Gilberti

abr 24, 2020

5

Já estive em vários hotéis Da rede Iberostar no Brasil mas este hotel da República Dominicana 🇩🇴 foi o melhor deles sem qualquer dúvida. O pessoal que trabalha no hotel é super simpático principalmente com os brasileiros! Como o hotel não aceita crianças e nem toca músicas altas na piscina 🏊🏼‍♂️ proporciona muita paz e tranquilidade a seus hóspedes. É fantástico! Excelente! Maravilhoso! Perfeito! Recomendo!

Catarina Dias

abr 24, 2020

4

Went here for a holiday for the first time. Had issues with the first villa that was given to us, as it seemed not to have been clean at all. However, went to the reception and they immediately gave us another one, which also had some issues, however, they promptly sent a cleaning team to the villa who immediately cleaned it thoroughly. Very good service. The swimming pools are nice, however, there are guests that go there with Bluetooth speakers, each one of them playing their own tunes, some hip-hop, some samba, some pop, which makes it a bit annoying, as it is in the end just a bunch of noise with all these music types playing loudly at the same time, and noisy people with no consideration for the other guests there trying to enjoy the pool. The staff does nothing to prevent this, which makes me not give it 5 stars. Other than that, really agreeable place to stay.

Molly Pavlat

feb 09, 2020

5

Friendly staff. Better than any other staff in any other area I have been in. Very accommodating. Make you feel like home. Super cheap. Never spend any money except if you want to tip, although it is not always expected. Great performances. Every worker is very talented. Would come back!

David Rawson

ene 21, 2020

4

Had a wonderful vacation at the Iberostar Dominicana with my husband and two kids in their twenties. The resort was all lit up for Christmas and was particularly beautiful at night. The rooms were spacious, clean and well maintained. The grounds were tropical and lush. The food at the actual restaurants was very good. The beach was clean and beautiful. The work out facility was modern and well stocked. And ALL the staff was super friendly and helpful. Special shout out to Andri who was able to throw in an extra “restaurant night” for us. And especially grateful to Jeffrey who hosted our delightful snorkeling excursion and took us into Punta Cana to a fabulous restaurant called Herman 311.

Jessica Riggs

dic 23, 2019

5

We loved this resort! This was our third all-inclusive experience (previous two were in Mexico). The beach and pool areas were great, and the food was excellent. The bar tenders were not as friendly as other resorts, but they were quick and the drinks were strong and good. Our room and balcony were nice and cleaned well. Evening entertainment was good too. Weather in February was 80s and sunny, but windy. Would definitely stay here again!

Helen MacDonald

nov 18, 2019

4

Room was good, clean and fresh Close walk to the beach, lots of beach chairs, pool was a bit loud, people playing their own music. Beach is much more relaxing, Most of the staff were friendly I found that lady bartenders at the beach bar were quite rude. Which is unfortunate. Food was pretty good, good variety at the buffets. The a la carte restaurant were good. ( gourmet, French and steak) The one thing I will warn you is at the end of your holiday you will receive a survey at dinner. Keep it hidden as you fill it out. There are staff and management walk everywhere trying to see what you put. They literally hoover over you. When I was filling mine I out I put a poor rating for the beach bartenders. They asked me why I was giving a poor rating. They told me to change it to a good rating I’m trying to eat my dinner with my family and Im being put in an awkward position. I was quite mad after Because of that I won’t be returning It just turned me right off How dare them. Do they not want to know the truth and how they can fix their services. Isn’t that what a survey is for Instead they just wanted me to put a perfect rating for everything on the survey.

Yannick Tornare

nov 12, 2019

5

Amazing place in paradise :-) The employees are really perfect and smiling The garden is clean and incredible. I recommend this place

dhenis galam

ago 18, 2019

5

This is the most accommodating hotel that i have ever experienced, their staffs are very hospitable, and there’s one guy named “RAMI” who is very nice helpful through everything. This resort made us feel like we’re at home. The servers/waiters were very nice too, and they don’t expect you to tip them. They always have a smile on their faces no matter what.

Angela Wang

jul 08, 2019

5

It has everything you ever needed. Food is fantastic, staffs are friendly and above & beyond. Every night there are excellent entertainment shows, tons of fun - you will never be bored. Not to mention the view is absolutely amazing. Special mentioning : the staff Fausto ( Pineapple) is extremely pleasant and kind, a fresh air to add in the trip ✨ Definitely will return with friends again and recommend to everyone ✨

Angelo van daele

may 18, 2019

3

Great hotel with a friendly staff! They have an amazing domain with lots to do. Enough bars, restaurants and buffets to take care of all your dreams. The private beach is amazing, white sand, clear water with lots of (paying) activities. The rooms are amazing but in need of some minor repairs, small things, but nonetheless they need to be fixed. Overall a great place to get away from your daily routine and sorrows!

Jennessy’s Embassy

abr 24, 2019

5

A hotel for relaxing! They have pools, pool bars, a beach and multiple restaurants! Palm tree galore! The staff is very friendly and make you feel important! Theres a club with swings as seats. A lot of wild life just overall things to relax

Marcus Guild

abr 24, 2019

5

Wonderful hotel, gorgeous beaches and unbelievably friendly staff. we bought an all-inclusive and I would not hesitate to do it again from the iberostar Punta Cana or Dominicana! if I were to critique one thing it's that the food isn't on par with the rest of the resort. Which is to say the rest of the resort is 5 star and the food is three. Not every meal, but in general it's where things could improve. Love it here and can't wait to come back!

Andy Kathol

abr 24, 2019

4

I thought the overall experience was very good! The beach is beautiful, buffet expansive, and several restaurants to choose for a change. There were so many terrific people there that really made it a good trip. Jonathan from the Member's area was amazinghelping with our transportation needs. Maria at the pool serving drinks is an angel (we love you)!Jack Daniels on the entertainment team kept us informed of all the many activities. Make sure you catch the nightly shows. What amazing performances after a full day. There were so many more great staff members! We appreciate the cleaning staff, bartenders, and reception staff as well!

CathyF64

Exceptional Service

4

The warm, welcoming and accommodating spirit was evident from the moment we arrived and were greeted by Damian! Damian continued to assist us in a most professional and informative manner throughout...

Marisapri

Iberostar Punta Cana

5

Wonderful vacation ! We could not have asked for more ! Just loved it â¤ï¸ First things first, a great BIG âTHANK YOU â to MELVIN and POPEYE (you guys are awesome) and to the many others for keeping us...

Brooksway1

Amazing resort

5

I decided to write my review before I left. Stayed in room 7201. Had an amazing time. The staff are so hospitable and go out of their way to ensure you have a good time. Thanks to Karin, Denny (our...

Oracle8dw

Pleasant vacation 2021

5

Pleasant stay with my family in the hotel from 11/22 to 11/27. Our family of 5 occupied two rooms, with my three daughters 16, 16, and 13 in a separate room. Right from the get-go, we received an...

Vlad z

Worst food in 11 visits

2

Very basic and limited selection. No seafood what so ever. Pork, Dorado fish, fruits, basic salads, tasteless pastry, past and pasta. Specialty restaurants no salad bar; Mexican, Chinese and Italian...

I2735VTpauls

Great service

5

Great experience ..,Thank you Orby for your amazing service and all the help and information you gave us .,my wife and l had a amazing timeâ¦..the hotel service all around is great..,we will...

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