Zoëtry Paraiso de la Bonita Riviera Maya
Carretera Chetumal-Cancun, Km 328, SM 31, Near Petempich Bay, Puerto Morelos, 77580, Mexico
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
90
Pets
Yes
03
Jun
Zoëtry Paraiso de la Bonita Riviera Maya, Puerto Morelos
Price & Availability
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Overall
Excellent
4.4
321 reviews
5
2227
4
502
3
228
2
113
1
96
Customers Review
Value 4.2
Location 4.6
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.1
Amenities 4.6
Condition 4.5
Quality 4.8
Recomendation 85.1%
“How can anyone give this resort a five star rating. Maybe the couldn’t smell the sewer gas at the main entrance? Our two week stay was the vacation from hell. It’s an old resort witha much needed makeover furniture is old and broken beach has only a few lounge chairs that are so dirty you would not sit in them. Service is terrible at the restaurants, forgetting orders not checking on you during meals etc. Flies are everywhere and they bite. This is sold as an ultra luxury resort the top of the amr line in short it’s a motel 6. Management has to do a better job on training and delivering a quality product. This is not a resort for u if u r looking for ANY entertainment or music or good liquor or quality in room lounge or service. The gym is very basic with little equipment and full of insects. Hit and miss on towel service .It has to be the worst resort we have ever been . Come waste your money”
— Willy Awa
“DESDE MAL SERVICIO HASTA FALTA DE RESPETO Si bien no es aplicable a la totalidad del servicio, la desidia e incluso la falta de respeto por parte de algunos miembros (El sr. Edgar no nos dejó pedir postres tras dar un servicio malo, lento y poco profesional, porque había llegado la hora de cerrar el restaurante la canoa) , el poco interés y la tardanza u omisión de lo que te prometen desmerece las instalaciones y la ubicación del hotel, que lo convierten en una muy mala y cara opción para vuestras vacaciones. No volveré y por supuesto no lo recomendaré.”
— Manuel Sánchez
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