City Express Plus Cancún Aeropuerto Riviera
Carretera Federal Cancun - Puerto Morelos Km. 21 Supermanzana 47 Manzana 1 Lote 1-22 Municipio Benito Juarez, Near Xoximilco, Cancun, 77506, Mexico
Rating
4.2
Price Level
$$
Chambre(s)
122
Pets
Non
02
juin
City Express Plus Cancún Aeropuerto Riviera, Cancun
Prix et disponibilité
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Overall
Excellent
4.2
371 reviews
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Customers Review
Cleanliness 4.5
Comfort 4.4
Neighborhood 3.8
Amenities 4.1
Condition 4.4
Recomendation 100%
“CUIDADO!! Impresentables… Te dejan tirado, evitar a toda costa este hotel! Habiendo cogido el hotel con meses de antelación, la misma semana confirme mi llegada ya que llegábamos a las 9 de la noche. El mismo día , les escribí para confirmar el shuttle a la hora que llegábamos y me confirmaron que todo estaba correcto. Mi sorpresa fue que cuando llego a Cancún, no esta el shuttle, y al escribirles me dicen que han vendido mi habitación y que me busque la vida. Sin avisarme. Dormimos en el aeropuerto ya que no había más hoteles disponibles . Inhumano.”
— 2 Travel
“PLEASE READ. I was inclined to leave a good review since the staff was helpful during our trip but the hotel itself is not well kept.
There are bed bugs in their beds which is absolutely disgusting. It put a damper on our trip as we were literally covered in bites. The bath had mold in the corner. The whole hotel had an odd smell, it was almost a moldy smell.
I would not recommend this place. It is not worth your whole family being exposed to an unsanitary location just to save a few dollars. The location isn’t the best either. I also gave this place the benefit of the doubt. Unfortunately it was a mistake, please don’t put yourself through this.”
— Shabnam Ahmadi
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