City Express Plus Cancún Aeropuerto Riviera
Carretera Federal Cancun - Puerto Morelos Km. 21 Supermanzana 47 Manzana 1 Lote 1-22 Municipio Benito Juarez, Near Xoximilco, Cancun, 77506, Mexico
Classificação
4.2
Nível de Preço
$$
Quartos
122
Animais de estimação
Não
25
May
City Express Plus Cancún Aeropuerto Riviera, Cancun
Preço e Disponibilidade
Lamentamos informar que não há quartos disponíveis para as datas selecionadas neste hotel. Isso pode ser devido à alta procura, disponibilidade limitada ou eventos especiais, mas não se preocupe, temos outros hotéis que você pode gostar. Você também pode modificar seus parâmetros de pesquisa e tentar outras datas ou hotéis que atendam às suas necessidades e preferências.
Geral
Excelente
4.2
371 criticas
5
2
4
0
3
0
2
0
1
0
Avaliação de Clientes
Limpeza 4.5
Conforto 4.4
Vizinhança 3.8
Facilidades 4.1
Condição 4.4
Recomendação 100%
“Please DO NOT stay at this location.
This hotel has the worst customer service.
Every person that I came across was unhappy.
1. The driver was an hour and 30 minutes late. He picked us up and had an attitude and was not welcoming at all.
2. Check in took another hour. The GM kept walking by and did not even try to help or check in others (a goof 6 people were waiting), when there was a line.
3. Their food options are poor. They did not have a lot of items in the menu.
4. The phones in the room do not work.
5. OUR SHEETS WERE DIRTY. NEVER CHANGED! It had hair everywhere, sand, foot stains, and smelled horrible.DISGUSTING!!!
6. I tried to ask for help multiple times and the other workers were ignoring me, walking away.
7. Not only that but another group of people (10) were there waiting to be helped too and NO ONE was in site. Two women were hiding in the office and did not want to come out to assist at all. I am not sure why they are hiding and not assisting.
8. I have never walked into a hotel where ALL TRAVELERS were UPSET and extremely upset.
9.There is nothing in the area but construction.
10. Worst money spent.”
— Maurice Chandon
“My husband and I arrived to Cancun December 5th and unfortunately I tested positive for Covid upon arriving. So I already had it before coming to Mexico. The original resort we were supposed to stay at, sent us to this dirty hotel. Their service is horrible! I would call downstairs as we needed medicine for our covid symptoms and they would never answer their phone. We needed to contact a pharmacy as they would not let us leave our room. They could care less if you were dying from covid. We were in room 418, so anyone on the fourth floor was put in danger of contacting covid. Food was disgusting, the bathroom and hallways had a foul smell. It smelled like a sewer! Worst place ever! Staff was horrible! Worst experience of my life!”
— Jrod 4 God
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