“The worst experience as for a hotel check-in in Lisbon. We, me and my boyfriend, come usually to Lisbon for business or leisure and have booked and stayed in several different hotels in the city. I am writing this while we are waiting in the reception for our room (official check-in time is 14:30). We arrived at 12:15 and waited since then. The staff at the reception told us that our room would hopefully be ready by 14. We got back to the reception at 14:10 and told us that it would be finally ready in 10 or 15 min. We waited politely and respectfully, because of course we understand that an early check-in is always a courtesy gesture from the hotel, but when we asked again at 14:30, they told us again that would need another 10 to 15 min. to give us the room. On top of that, apparently due to a conflict with the website we booked trough and their system, we were given a twin beds room (which they offered to zip the mattresses). Something that changes and bothers, to my expectations, our stay. When we finally got the room, a nicer receptionist offered to move us tomorrow to a superior room, but it doesn’t really help have to pack again tomorrow morning to have our things moved. Won’t recommend this hotel for a stay in Lisbon with the numerous and nice accommodation the city has to offer.”

“Very noisy location. Corner room, maybe inside room would have been better. Bathroom wall very thin, could hear individuals talking. I had a horrible headache, so I was hoping for a little more quite. Breakfast was great. Servers kept it very nice and where very efficient.”